Board Thread:General Discussion/@comment-28600354-20141024230129/@comment-24199126-20141024231015

Indeed, she was far from a villain; she was simply incredibly misunderstood. As for Hans, he said whatever he needed to say to further his own agenda, regardless of whether it was true or not. One only needs to see how he faked what was supposed to be a meaningful commitment to realize that he is a manipulative and duplicitous individual.

And Anna didn't really ruin it; it was more of making Elsa see that running from her problems wasn't healthy. Yes, Elsa made a critical step in embracing her own powers and being free but it was still an imperfect solution. The way I see it, Anna completed Elsa's development by teaching her that to love others, you must first love yourself.